If you get lucky and land in a store where you like your coworkers and have supportive management, it's fantastic. Plus, you get to spend all day around dogs. Pay is low for the amount of labor involved. That's retail for you. Official response from PetSmart August 23, Thank you for taking the time to share your life at PetSmart with us and for bettering the lives of pets! We appreciate your feedback. Please know, you can always connect with us via the CareSmart line at to discuss further.
Love pets! I very much enjoyed getting to meet many walks of life. We had working dogs, ranch dogs, show dogs and much more. I learned a ton about breeds and animal care. Most days are rough and it's alot of work but very worth it to me. Pros Being with animals, tips, rewarding. Cons Tiring job. Jobs at PetSmart Pet Bather positions. Job itself was fun but manager was store terrible and would often curse the workers out. Pros Loved working with dogs.
Cons Give you 30 min unpaid lunch break, no other break. Official response from PetSmart August 16, Thanks for taking the time to review. We'd enjoy getting to speak to you further about a few of the things you mentioned above, as this is not in line with our values.
Please feel free to reach out to the CareSmart line at This is a great place to start working at during the summer and holiday season. Once the training period is over you will be scheduled multiple dogs in a short 4 - 6hr shift. I would get 10 dogs in a 6hr shift and still expect to do every walk-in. Rarely will you be allowed to stay an hour over to finish all your dogs. You will be overworked, underpaid, and not viewed as a human being here.
Pros Tips are your own, Co-workers are cool, and you learn new stuff daily. I like working at petsmart mainly because of the pets. All the associates of the store are very nice.
The salon can have some weird vibes at times. It is definitely a job where you need to speak up and make your personality show through if you want to advance. A lot of their management are very young. I like that they really respect your availability and I like that they offer a lot of paid time off.
Work can be hectic at times but if you organize yourself and ask for help, you will be fine. Cons Favoritism, overworked, compensation. Though my initial start at petsmart was good the last 2 months was when the true colors of employees came to light. People here turn on you in a instant manager's favor senior employees as not to upset them even if they're in the wrong. There's two sets of rules depending on how much sucking up you want to do. They corner you manipulate you and gas light you even the managers that say they're on your side buckle at the slightest sense of tension.
If you do work there just remember you're there for a job and dont get too close to the people there. Petsmart was a great start to my career but after the treatment I received I knew it would not be my permanent work place.
Pros Good learning start for grooming otherwise no advancement besides management. Cons Managers were biased to senior employees and manipulative to all employees. Unrealistic expections, unsafe working conditions. Working with the good dogs was fun and satisfying. Having 4 dogs booked within a period and having to complete them in hours not to mention having to take walk-ins was impossible.
The speed in which you had to work was hard and downright dangerous. Official response from PetSmart June 22, We'd enjoy getting to speak to you further about a few of the things you mentioned above, as this is not in line with our values, as the safety of our pets and associates is our 1 priority.
The job itself isn't too bad, but the only thing leadership cares about is making money and keeping customers. Not all managers care about their associates and the ones that do are few and far between. No matter what a customer does, if they complain to the manager or corporate they get what they want.
Pros Dogs. Cons Customer is always right attitude. The pay is too low compared to the work put in. Pros Tips. Cons short breaks. Official response from PetSmart June 1, Thank you for taking the time to share your feedback. DC Rack Associate: Newnan. Seasonal Associate. Only good thing about this job is the animals. You get bit? Don't care. Promise certain hours? You won't get them. They took me from my area and gave me an hour of standing at the register with someone that showed me nothing then said they wanted me to work the register.
I was never store front. That was never my job and I had no say. Got bit, blood was drawn, but it's okay because the dog was a regular they said.
Promised at least 30 hours a week I'd get 8. Pros Animals. Cons Management, breedist groomers, no training, pay, hours, against bully breeds. I loved my team at , the managers and most team members are trustworthy. Grooming is fun and fulfilling, but the salon environment is stressful, better pay commission is due to the groomers, especially in high volume locations.
I recommend Petsmart to people who want to jumpstart their pet care professions due to great safety precautions, but definitely better pay and consideration of the people actually doing the labor work when it comes to the expectations. Pros Opportunity to learn a trade, builds social skills. Cons Less an hour break, pay could be better. Ok place! I'd say this a hard place to work.
Many many tasks and not enough time. Upper management is fantastic, the lower managers could use some extra training. Pros Good work life balance. Cons Low pay for the amount of work you have to do. Luckily majority of the managers understand this, and will chip in where possible to help if there is a particular shortage. Over the 8 years, i learned quite a lot from some excellent managers and a fantastic DM. Store managers are by and large good, and understand the struggles that come with trying to achieve excellent customer service whilst dealing with a large influx of tasks.
The MIL - more Pros culture, management, transparency, job security. Cons hours for staffing, training, advancement. Shifts can seem long during the week with slow traffic. The environment is filled with dog-lovers which can be fun and lighthearted most times. Pros Friendly coworkers. Cons Low pay and benefits. Absolutely terrible place to work, no communication and the management is plain rude to their workers.
My coworkers were very rude, as well as the management. The managers aside from a couple, are very rude and get mad at their employees. Pros Pto. Yes There are 1 helpful reviews 1 No. Your experience will depend on management. I worked in the petcare department mostly. You would think as someone who is responsible for the care of animals we sell fish, reptiles, birds and small animals.
You would get some training… nope they will hire anyone even if you have no knowledge. They throw you on the floor and expect their poor overworked part time staff to teach them with no little staff or time. You could read their care guides to learn but the information is so outdated and some is down right dangerous. You will see animals go without due to staffing shortages which leads to sick or dead pets.
You will come home both physically and mental drained every day for minimum pay. Unless your a groomer or management there is no room to move up. Your supposed to get yearly evaluation and raises but good luck if they even do them. Pros Pets and great coworkers. Cons Poor pay, overworked, understaffed, poor management, sick animals. High school like salon atmosphere but great animals to groom Pet Stylist Current Employee - Florida - October 16, Salon manager is a joke.
Report Share. The people I've met at Petsmart are awesome. The salon manager and store manager were very helpful. However, the pay wasn't all that. If you do a great job then there are chances for you to move up and become a stylist apprentice.
One of the worst things that you will do is waiting for pet parents to come pick up there dogs when it is close to closing. Overall, it's a nice place. Pros Around dogs, Employees, management. Cons Pay. They don't care about their employees. This pandemic clearly proved that they only care about profit. I strongly suggest looking at literally any other company to work for. Pros I worked with and learned how to care for dogs.
Cons Management is horrible, they prioritize profit over employees' wellbeing. Had an awful experience with management and upper management. Super high turnover rate in all departments. Can be very fast paced and high stress, and definitely warrants much more than they pay you. My three years there, I received a total raise of maybe 15 cents?
However they teach you the basics of dog washing and will eventually try to train you to groom dogs as well. Cons Bad management, drama. The only think I enjoy is the tips and the getting paid weekly. Pros Tips, weekly pay. Cons 30 min breaks. Fake people. Rate your recent company Share your experience to help others.
Many times you will barely get a chance to take a minute break. You are constantly on your feet, as well as picking up very heavy dogs, so it is an extremely physical job so don't be surprised if your back hurts.
Everything depends on management, so if you have a bad manager, chances are you will have a bad experience. In my personal experience, my manager cared more about quantity more than quality. Most days, I'd have 9 dogs in an 8-hour shift. It gets tiring mentally and physically. Not only that, but you have to sell add-ons and welcome packages, so being a salesman is necessary. Pros Never bored. Cons Short breakes, back pain. Yes There are 1 helpful reviews 1 No.
If you want to work somewhere that you are treated like a human being, this is not the place. Don't get me wrong, some of the managers are nice but the one's that are nasty really are disrespectful and do not listen to reason.
This is a big reason I put in my 2 weeks after 7 years of working there. Cons Management; low pay;. Manager made a lot of money meanwhile paying everyone else slave wages. They try to make it appealing with mandatory pay increases every six months but it was only ever 25 cents and usually kept up with minimum wage so it was never a decent raise.
Tips were nice. Sometimes they were super overbooked and it became a danger to both dogs and workers. Pros Fun environment, competitive, room to move up. Cons Low pay, overbooking, hard work. Official response from PetSmart August 30, Thank you for taking the time to review. We're sorry that this was your experience and would like to connect with you via the CareSmart line at to chat a bit more. Thanks again! Your experience working at PetSmart will depend entirely on particular store culture and management.
If you get lucky and land in a store where you like your coworkers and have supportive management, it's fantastic. Plus, you get to spend all day around dogs. Pay is low for the amount of labor involved. That's retail for you. Official response from PetSmart August 23, Thank you for taking the time to share your life at PetSmart with us and for bettering the lives of pets!
We appreciate your feedback. Please know, you can always connect with us via the CareSmart line at to discuss further. Love pets! I very much enjoyed getting to meet many walks of life.
We had working dogs, ranch dogs, show dogs and much more.
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